A Tale of Two Stores
I n the interest of full disclosure, I should first say that I own stock in Radio Shack. I’ve often said that I think one of Radio Shack’s problems is that their stores are too small. I like Radio Shack because they you can’t help but dream about all the ways you can build something with the cool stuff they have in there and I don’t like Best Buy because it is such an unsatisfactory shopping experience and yet I shop at Best Buy more than I shop at Radio Shack. If I had my way, Radio Shack would have a superstore the size of a Best Buy store where you could get any and all the stuff that Radio Shack sells online. That being said, there’s something to be said for the small stores that Radio Shack has. I walked into a Radio Shack the other day in need of RCA connectors. The store clerk greeted me the moment I walked in the door and asked how he could help. I told him what I needed. He not only knew what I was talking about, but he left the counter, walked the short distance to the back ...