Dentists and a Useless Form
A fter putting it off for far too long, I went looking for a new dentist the other day. I started with the website of my insurance provider, which gave me the name of a dentist office near me. From there, I went to the website of the dentist office, which actually has several branches in the Metroplex and a couple in Austin. I hate calling to make an appointment because I’m always at work during the typical office hours and it is inconvenient. But this website was different. This website had a form for people to fill out if they wanted an appointment or more information. Since it was Sunday evening, I filled out the form, believing that they would contact me the next day. They did not. I waited another day and on Tuesday I filled out the form again. This time, I asked the question in the more information field, “Is anyone responding to this form?” Still no response. I ended up taking time out of my workday, just to call and schedule an appointment that could have been done using the fr...