Are You Listening?
Yesterday I commented that Thomas Nelson wasn’t listening. The problem, as I saw it, was that though they had plenty of contact information listed on their website, they didn’t have anything that indicated that I could inform them of a problem I found on their site. Let’s not focus on Thomas Nelson. Let’s bring it back to the topic of Church Website Design . When users look at your website, do they receive enough feedback to tell them how to contact the appropriate person? Churches are often compartmentalized by various ministries. The different ministries may not be aware of what other ministries are doing. Even the pastor may be unaware of what some ministries are doing on a daily basis. Website visitors are often aware of this, so if they send a inquiry they want it to go to the right person the first time rather than having it passed from person to person or deleted. A good place to start is to include contact information for each of the individual ministry leaders. We could al...